Contact
Questions, bugs or ideas? Email aarappstech@gmail.com. Please include your phone model, its iOS or Android version and the ArcShuttle version (shown in the App Store or Google Play) — screenshots help too. We aim to reply within a few days.
Frequently asked questions
Where is my data stored? Do I need an account?
Everything you log is stored only on your phone. There's no account, no sign-in and no server — see the Privacy Policy.
How do I move my data to a new phone?
Because your data lives on your device, it moves with your phone's own transfer. On iPhone, set up the new iPhone from an iCloud Backup, a computer backup, or Apple's Quick Start. On Android, restore from your Google account backup or copy data from the old phone when setting up the new one. Moving between iPhone and Android isn't supported. With ArcShuttle Pro you can also export a CSV spreadsheet or PDF report at any time (Profile → Export data).
I bought ArcShuttle Pro — how do I get it back on a new or reinstalled app?
Open Profile → ArcShuttle Pro → Restore purchases, signed in with the same Apple ID you used to buy it. On Android, Pro comes back automatically when you're signed in to Google Play with the same Google account. Pro is a one-time purchase — no subscription. A purchase on iPhone doesn't unlock Pro on Android, or the other way round.
What's free, and what does Pro add?
Logging practice and matches, goals, your timeline, profile statistics and reminders are all free, forever. Pro adds trend charts, skill-practice breakdown, streak analysis, your full history (the free version shows the last 60 days) and data export.
My reminders aren't appearing.
Check that reminders are on in Profile → Notification settings, and that notifications are allowed for ArcShuttle in your phone's settings (iPhone: Settings → ArcShuttle → Notifications; Android: Settings → Apps → ArcShuttle → Notifications). Focus, Do Not Disturb and battery-saver modes can also delay or silence them. Reminders may arrive a few minutes after the chosen time.
Why don't my older milestones appear on the Timeline?
Milestones are recorded from the moment you first open the Timeline, as you reach them — earlier activity isn't added retroactively.
How do I delete my data?
Edit or delete any session, match or goal inside the app. Deleting ArcShuttle from your phone permanently removes all of its data from the device.
Refunds
Purchases are handled by Apple or Google. On iPhone, request a refund at reportaproblem.apple.com. On Android, see Google Play's refund help.